If you cannot purchase pixiv Points, it may be for one of the following reasons:
・Your e-mail address hasn't been confirmed
If you have not confirmed the e-mail address associated with your pixiv account, you will not be able to purchase pixiv Points.
If you haven't received the confirmation e-mail, please click here to resend it.
・Your credit card may be blocked
If you enter your credit card information incorrectly too many times, any further card registration attempts will be blocked.
Please contact us from the inquiry form.